<ul><li style="font-size: 16px; line-height: 2;">Ready To Ship and Factory Seconds* boots are already built, pre-configured models, most often the result of a return or cancellation from another customer. For this reason, the boots may show signs of wear, have a few more scuffs or marks, or have manufacturer&apos;s defects - we clearly note any defects on the product listing. We price all boots according to their condition and are not able to discount them further; however, we periodically run sales on in-stock boots. Be sure to sign up to our newsletter to be notified of current promotions.</li></ul> <ul><li style="font-size: 18px; line-height: 2;">Ready To Ship boots are returnable for a refund or store credit towards a new pair. Because of their discounted price/free shipping and immediate shipment, we do not do size exchanges on these boots as this would dramatically increase our return rate on these products.</li></ul> <ul style="line-height: 1.5;"><li style="font-size: 16px; line-height: 2;">Ready To Ship returns for refunds: Customers are responsible for the cost of returning the boots to Nicks, using their carrier of choice. Boots returned in a used condition may be subjected to a restocking fee of up to 15%. This is determined upon inspection when Nicks receives the boots back. *Factory Seconds are final sale.</li></ul>

About Ready To Ship and Factory Seconds Boots

Authentication. Medical needs. Custom Boots. Quick Ship Boots

Authentication&#xA0;<ul><li>Our Work Boots receive a stamp, and the Heritage line will have a tag sewn into the inside! We cannot accept customizations to change what the boot you ordered will receive. We are not able to accept custom stamping request such as stamping a name, date, or logo onto the boots.</li></ul>Medical needs&#xA0;<ul><li>Unfortunately, we can not build our boots to accommodate your insoles or custom orthotics, nor can we guarantee your orthotics will work in out boots. We do not build boots to accommodate medical needs specifically.</li><li>We are able to add extra stacks of leather into the heels of our boots for heel lifts! We just ask that you send us a doctor&apos;s note detailing exactly the type, how much lift, and to which boot. Once you have that information, place the order for the boot you want online then send us the order number and doctor&apos;s note. We will make sure to finalize your order with this request!&#xA0;</li></ul>Custom Boots<ul><li>Mismates (different sizes for each boot)? These are not eligible for returns or refunds for any circumstances other than factory defects.</li><li>Custom Uppers? These are not eligible for returns or refunds for any circumstances other than factory defects.</li><li>If there are any compatibility issues with the customization, Nicks will reach out to get the order corrected.</li></ul>Quick Ship Boots<ul><li>Quick Ship order changes are limited to size only. Size changes must be within the options available on said product listing.</li></ul>

Boot Questions

About Ready To Ship and Factory Seconds Boots

General Boot Questions